COVID-19 – Ron Lewis Automotive Statement

 

All Locations are Open for Sales:

Choose Drop Off, On Site Waiting, or Vehicle Valet for Service:

UPDATED 5/21/20:

A Notice to Our Ron Lewis Automotive Group Customers:

As the coronavirus (COVID-19) pandemic evolves, the top priority at the Ron Lewis Automotive Group is to keep our employees, customers, and communities as safe and healthy as possible.  Below is the latest state of our operations with guidelines we are following in accordance with State and Federal authorities:

SALES

  • As of 5/15/20, we re-opened our Ron Lewis CDJR showrooms in Allegheny, Butler, and Greene Counties.  
  • As of 5/22/20, we re-opened our Ron Lewis Ford Kia showroom in Beaver County.
  • Sales operation details:
    • Our showroom doors will be open from 9-8pm Monday-Thursday; 9-6pm Friday; 9-5pm Saturday.
    • Test drives will be conducted solo, with a distanced, or over the phone, features/benefit presentation from the sales specialist.
    • On-demand test drives and trade appraisals can be conducted off site at the client’s home.
  • Any on-premises client interaction/deliveries will be distanced; Masks are required.
  • Vehicle sanitization will be conducted before and after vehicle use.
  • Video conference calls and virtual test drives are encouraged to minimize contact.
  • Distanced/covered area/outdoor waiting areas are set up in each location.

SERVICE/PARTS

  • Service/Parts/Bodyshop departments are open 8-5pm Monday-Friday, and 8-3pm on Saturdays at all Ron Lewis dealerships.  
  • We encourage service appointment setting and contactless drop-off, but walk-in clients will also be accommodated.
  • Distanced/covered area/outdoor waiting areas are set up in each location.
  • Service valet vehicle pick-up and delivery service is now available for all clients effective immediately (within 10 mile radius).
  • Any on-premises client interaction will be distanced; Masks are required.
  • Vehicle sanitization will be conducted before and after vehicle use.
  • “Tele-tech” video conference consultations are also available.

VEHICLE SANITIZATION PROCESS, DEALERSHIP CLEANING & SAFETY MEASURES

  • A multi-step sanitization process happens when a vehicle is taken in for service maintenance/repair work, and again before the vehicle is picked up.
  • Our dealerships are thoroughly cleaned nightly by a professional cleaning company, and high-touch areas regularly throughout the day.
  • We also encourage our employees to take hourly breaks to wash hands.
  • Ron Lewis Automotive Group employees are required to wear a mask during their time at work.
  • Ron Lewis Automotive Group now must require all customers to wear masks while on premises; We will make disposable masks available for customers who arrive without one, while supplies permit.

These unprecedented times have challenged us as individuals, families, businesses, and communities.  Thank you for your support, your business and your cooperation as we continue to drive forward together.

Wishing you health and strength,

Gwen Lewis

Co-President

Ron Lewis Automotive Group